Warranty

Here at ORNAMENTS, we strive to make every piece of jewellery as precious and beautiful as the moment it commemorates. We're so confident in our product quality that we offer a complimentary 100-Days Money-Back Guarantee on all orders. The 100-Days Money-Back Guarantee is only valid for 100-Days of the date of delivery. Simply email one of our support staff on hello@ornamentsco.com. We'll then replace or refund your order. We don't refund postage costs.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Money-back guarantee return policy includes the following terms:

• All jewellery must be returned within 100-Days of delivery to be eligible.
• The jewellery had not been damaged and tempered or exposed to any coditions that would deem the jewellery unusable.
• This item should be in the same condition as you received it, unworn or unused with tag, and in its original packaging.
• The item should possess all the original accessories that were sent with it.
• All the manuals and necessary packing are to be returned with it.
• It should be in undamaged condition free of cuts and marks on its body.
• The refund amount does not cover the transport charges as they were paid to the delivery services.
• You will be resposible for the return shipping cost.

The return policy start from the date of delivery.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable). Such as the box and packings are missing.

2 Years Warranty:

• We offer 2 Years warranty on all of the products.

• Prior to returning any item, must contact our friendly Customer Service on hello@ornamentsco.com.

• Item must be returned before any refund is issued.

• Naturally the warranty cover does not extend to damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes.

• Warranty is void if the jewellery has been dropped, misused, water damaged, modified or tampered with altering the original manufacturer's design. We will not reimburse payments for repairs carried out by Third Party repairers not authorized by Ornaments

• Third party repairs will void the Seller warranty.